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		<title>Pine Acquires Australian ERP Firm Stratus</title>
		<link>https://lyratechgroup.com/pine-acquires-australian-erp-firm-stratus/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Wed, 13 May 2026 19:30:40 +0000</pubDate>
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		<guid isPermaLink="false">https://lyratechgroup.com/pine-acquires-australian-erp-firm-stratus/</guid>

					<description><![CDATA[Evergreen’s Pine Services Group Acquires Stratus Consulting Group, Expanding Its Global Presence to Australia SAN FRANCISCO, May 13, 2026 /PRNewswire-PRWeb/ — Evergreen’s Pine Services Group (“Pine”) today announced the acquisition of Stratus Consulting Group (“Stratus”), a leading Australian ERP consulting and implementation partner supporting mid-market organizations nationwide. The investment marks Pine’s entry into Australia and represents a significant milestone in Evergreen’s [...]]]></description>
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<h3>Evergreen’s Pine Services Group Acquires Stratus Consulting Group, Expanding Its Global Presence to Australia</h3>
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<p><span class="legendSpanClass">SAN FRANCISCO</span>, <span class="legendSpanClass">May 13, 2026</span> /PRNewswire-PRWeb/ — Evergreen’s <a href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4686220-1&amp;h=2889211495&amp;u=https%3A%2F%2Fpineservicesgroup.com%2F&amp;a=Pine+Services+Group" target="_blank" rel="nofollow noopener">Pine Services Group</a> (“Pine”) today announced the acquisition of <a href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4686220-1&amp;h=1623777588&amp;u=https%3A%2F%2Fstratusgroup.com.au%2F&amp;a=Stratus+Consulting+Group" target="_blank" rel="nofollow noopener">Stratus Consulting Group</a> (“Stratus”), a leading Australian ERP consulting and implementation partner supporting mid-market organizations nationwide.</p>
<p>The investment marks Pine’s entry into Australia and represents a significant milestone in Evergreen’s long-term strategy to build the most customer-centric portfolio of enterprise software and services providers worldwide.</p>
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<aside class="pull-quote">“This acquisition brings amazing opportunities for both our team and our customers. Pine’s unique approach means they are committed to preserving the legacy, culture, and independence that make Stratus Consulting Group special,” said Mark Belkin, CEO, Stratus.<br />
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<p>“This is a momentous milestone for Evergreen and Pine, taking our team from an international group to a global services firm with an incredible executive leadership team and deep bench of business and technical talent,” said Lela Day, Chief People Officer of Pine Services Group. “Stratus has built an exceptional reputation in the Australian mid-market across MYOB Acumatica, Microsoft, and Epicor, and we’re excited to build on their early momentum in HubSpot and expand our reach and relevance to businesses worldwide.”</p>
<p>Pine Solidifies Global Footprint, Expands Portfolio, and Advanced Services Expertise</p>
<p>With Stratus joining the portfolio, Pine now spans the United States, Ireland, Scotland, England, and Australia. In line with Evergreen and Pine’s differentiated approach to long-term success, Pine will continue to support Stratus’ team, culture, and customer-first delivery model, while investing to accelerate growth and expand capabilities.</p>
<p>A celebrated consulting firm, Stratus has earned dozens of accolades and brings a standout mix of software and services across leading and emerging innovators, including MYOB Acumatica, Microsoft, and Epicor. The team also has a growing HubSpot practice, which will serve as Pine’s first step into CRM expertise.</p>
<p>As the 17th firm acquired by Pine, Stratus’ expertise will enable Pine and its portfolio to attract businesses worldwide seeking modern cloud ERP, integration, and optimization services. Additionally, Stratus’ current customers will benefit from shared best practices across Pine’s international community of operating leaders and its deep bench of expertise.</p>
<p>“We are incredibly excited to announce our growth strategy with Pine Services Group and become part of Evergreen’s Pine portfolio,” said Mark Belkin, CEO, Stratus. “This acquisition brings amazing opportunities for both our team and our customers. Pine’s unique approach means they are committed to preserving the legacy, culture, and independence that make Stratus Consulting Group special. With their strategic support and investment, we will have the stability to accelerate our growth and elevate our customer experience.”</p>
<p>For more information, visit <a href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4686220-1&amp;h=728594260&amp;u=https%3A%2F%2Fpineservicesgroup.com%2F&amp;a=https%3A%2F%2Fpineservicesgroup.com%2F" target="_blank" rel="nofollow noopener">https://pineservicesgroup.com/</a>.</p>
<p>About Pine Services Group</p>
<p>Pine Services Group is a long-term global holding company within Evergreen Services Group, focused on partnering with leading ERP and technology-enabled services businesses. We acquire and support strong companies, helping them grow while preserving the legacy and customer focus that made them successful. Our approach is intentionally decentralized, so that leaders within the Pine portfolio guide their businesses day to day. Pine partners alongside them to provide financial clarity, strategic support, and a strong community of peers needed to drive long-term, sustainable growth. Learn more about Pine Services Group here: <a href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4686220-1&amp;h=728594260&amp;u=https%3A%2F%2Fpineservicesgroup.com%2F&amp;a=https%3A%2F%2Fpineservicesgroup.com%2F" target="_blank" rel="nofollow noopener">https://pineservicesgroup.com/</a></p>
<p>About Stratus Consulting Group</p>
<p>Stratus Consulting Group is an Australian ERP consulting and implementation partner specializing in mid-market businesses. Formed in 2017, the company has delivered over 700 ERP implementations across Australia, helping organizations transition from legacy systems to modern cloud platforms. Stratus works across leading solutions, including MYOB Acumatica, Wiise, Microsoft Dynamics 365 Business Central, and Epicor, and is also a HubSpot Platinum Partner. With a fully onshore team of over 55 specialists, Stratus provides end-to-end services from system selection and onboarding through to development, integration, and ongoing optimization.</p>
<p>Read more at <a href="https://www.channelinsider.com/channel-business/mergers-and-acquisitions/pine-services-group-acquires-australian-erp-firm-stratus/">Channel Insider</a> and <a href="https://erpnews.com/evergreens-pine-services-group-enters-australia-with-stratus-consulting-group-acquisition/">ERP News. </a></p>
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<p>The post <a href="https://www.evergreensg.com/pine-acquires-australian-erp-firm-stratus/">Pine Acquires Australian ERP Firm Stratus</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>MSP Consolidation: A Look at Evergreen’s Non-Integration Model</title>
		<link>https://lyratechgroup.com/msp-consolidation-a-look-at-evergreens-non-integration-model/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Tue, 05 May 2026 18:03:39 +0000</pubDate>
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					<description><![CDATA[MSP Consolidation: A Look at Evergreen’s Decentralized Model By Ty Trumbull Consolidation within the MSP space is proceeding at a breakneck pace. Whether it’s private equity investors or other acquisition by and of managed services providers (MSPs), the number of M and A deals within the sector has not slowed down. This trend, driven by the appeal [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2026/05/evergreen-services-group-tlHL3l-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2026/05/evergreen-services-group-tlHL3l-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2026/05/evergreen-services-group-tlHL3l-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><h1 class="tmb-3">MSP Consolidation: A Look at Evergreen’s Decentralized Model</h1>
<div><span class="d-inline-block pe-2 text-small"><a href="https://www.channele2e.com/contributor/ty-trumbull" rel="author">By Ty Trumbull</a></span></div>
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<p>Consolidation within the MSP space is proceeding at a breakneck pace. Whether it’s private equity investors or other acquisition by and of managed services providers (MSPs), the number of M and A deals within the sector has not slowed down.</p>
<p>This trend, driven by the appeal of recurring revenue models and near-constant customer demand, has led to the creation of numerous platform MSPs. As ChannelE2E highlights in <a href="https://www.channele2e.com/feature/your-guide-to-msp-investment-platform-companies">our ongoing series</a>, these companies acquire businesses and roll them into their own, amplifying their services, geographic reach, talent pool, and earnings in one fell swoop.</p>
<p>While we are certainly in the age of the platform MSP, these companies do not necessarily operate the same way.</p>
<p><a href="https://www.channele2e.com/feature/the-20-msp-growing-a-family-of-million-dollar-msps">The 20 MSP created a model</a> where MSPs can join “the group,” learning best practices from their fellow group members and sharing services amongst them. Once they reach around $1 million in revenue, they may be acquired by The 20 MSP and rolled into the company as a whole.</p>
<p>Similarly, <a href="https://www.channele2e.com/feature/brightworks-its-strategic-approach-to-mergers-and-acquisitions">Brightworks IT has created a network of MSPs</a> that share resources, best practices, and expertise. The company is backed by private equity firm Cloud Equity Group.</p>
<p>On the other hand, <a href="https://www.channele2e.com/feature/from-networking-to-acquisition-how-ntiva-integrates-new-msps">Ntiva focuses on long-term investments</a>, partnering with companies to support sustainable growth and development.</p>
<p>What each of these three M and A processes have in common is that the acquired businesses are all integrated into the larger organization. For The 20 and Ntiva, branding is updated and the companies re-named. For Brightworks IT, companies purchased maintain their name and logo, but they are newly adorned with the “Brightworks IT” brand.</p>
<p>Amidst this landscape of rapidly changing ownership and integration, <a href="https://www.evergreensg.com/">Evergreen SG</a> offers a novel approach to acquiring MSPs.</p>
<h2>About Evergreen</h2>
<p>Evergreen has emerged as a prominent player in the MSP sector, strategically acquiring MSPs for nearly seven years. The company’s acquisition strategy is rooted in its commitment to providing a stable, permanent home for businesses. Over the years, Evergreen has expanded its reach significantly.</p>
<p>“We’ve been acquiring MSPs since the end of 2017,” Sydney Hockett, vice president of M and A at Evergreen, explained to ChannelE2E. “This journey has enabled us to expand our portfolio across North America, the UK, and more recently, Australia and New Zealand as well.”</p>
<p>This geographical expansion underscores Evergreen’s robust growth strategy and its ability to adapt and thrive in diverse markets.</p>
<p>Evergreen’s approach involves a decentralized operating model, allowing each MSP to retain its brand, team, and operational autonomy. This contrasts with traditional roll-up strategies, offering an alternative for MSP owners considering selling their businesses.</p>
<h2>The Acquisition Process</h2>
<p>Evergreen’s acquisition process should be familiar to anyone who has bought or sold a business before.</p>
<p>“It usually starts with a phone call. I think that call is a chance for both sides to get a better understanding (of one another),” said Hockett. “For me, I’m spending time introducing Evergreen but also learning a bit more about the business. At the end of the day, MSPs in particular have hundreds of emails in their inboxes from people like Evergreen, so I think it’s important to tell the story of how we’re different, determine if the business is a fit for us and vice versa.”</p>
<p>Evergreen employs a variety of methods to identify potential MSP acquisitions, according to Hockett.</p>
<p>“We’ve spent a lot of time building up our database and mapping the geographical markets where we operate, and for lack of a better word, list building,” she said. This extensive database helps Evergreen target specific MSPs. The company also relies on referrals from its network and collaborates with brokers, bankers, and other intermediaries in the industry.</p>
<p>“There’s a lot of cold email, a lot of email outreach, and cold calling can be a bit hit or miss,” Hockett explained. “I spend a lot of time figuring out if we have mutual connections through anyone we know in this space. There could be a connection through a vendor, or they might be in a peer group that we’re presenting at, or we’re going to a conference together and we meet in person.”</p>
<h2>Permanent Ownership</h2>
<p>Evergreen is committed to a unique buy-and-hold strategy, ensuring that the businesses it acquires remain under its ownership indefinitely.</p>
<p>“We are never selling the businesses that we buy. We were founded with the idea of wanting to be a permanent home for businesses,” said Hockett. This approach is designed to provide long-term stability for the acquired companies, their employees, and their customers, according to Hockett.</p>
<p>Another distinctive aspect of Evergreen’s strategy is its decentralized approach.</p>
<p>Unlike many acquirers who merge and streamline operations, Evergreen allows each acquired MSP to retain its existing brand and team.</p>
<p>“We don’t integrate and roll up our businesses. We retain the brands and teams,” Hockett explained. This method ensures that the identity and operational autonomy of each business are preserved, which can be appealing to some MSP owners who value the legacy they have built, Hockett said.</p>
<p>Evergreen’s decentralized approach can have a significant impact on employee and customer retention.</p>
<p>“We very rarely see any employees leave because that is the model; their day-to-day is not changing,” said Hockett.</p>
<p>By maintaining the existing structure and culture of the acquired businesses, Hockett says that Evergreen provides continuity for employees, which helps to retain talent. This stability extends to customers as well, who continue to receive consistent service from familiar faces, contributing to high customer retention rates.</p>
<h2>Operational Benefits</h2>
<p>For MSPs, cybersecurity is a critical concern. Platform MSPs like Evergreen must ensure that the businesses they acquire maintain high standards of cybersecurity to protect client data and ensure business continuity. Evergreen addresses this need through its partnership with <a href="https://lyratechgroup.com/">Lyra Technology Group</a>.</p>
<p>“Lyra Technology Group acts as a centralized support team focusing on knowledge sharing and best practice sharing,” said Hockett.</p>
<p>Lyra Technology Group manages cybersecurity standards across Evergreen’s portfolio. “We have a base level line of cybersecurity requirements. We’re not mandating solutions, tech stack, things like that,” Hockett explained. Lyra works with each MSP to ensure they meet these baseline requirements while allowing them to choose specific solutions that best fit their needs.</p>
<p><a href="https://www.youtube.com/watch?v=tuS9z-qo-f8&amp;list=PPSV&amp;ab_channel=EvergreenServicesGroup">In a video on Evergreen’s YouTube channel</a>, Elliott Hyman, CEO of Lyra Technology Group, elaborated on their role. “Today, Lyra Technology Group is composed of 20 MSPs across the Northeast, Midwest, and Canada,” he said. “We’ve been building our group since the end of 2017 with the first MSP that Evergreen invested in, Wolf Consulting.”</p>
<p>One of the benefits of Evergreen’s decentralized model is the mitigation of risk across its portfolio. “If one of our businesses, God forbid, does have something happen, it does not affect our entire portfolio,” Hockett noted. This approach helps to contain and manage potential cybersecurity threats within individual MSPs without compromising the entire network.</p>
<h2>The Diligence Process</h2>
<p>During the diligence phase, Evergreen’s diligence process is thorough and methodical, designed to ensure that potential acquisitions align with their investment criteria.</p>
<p>“We look at businesses that are roughly $3 million in revenue, half a million in adjusted EBITDA and above, and at least 50% recurring revenue,” Hockett said. This focus includes both recurring services and products.</p>
<p>While any business buyer worth their salt would look at financial metrics, Evergreen is primarily focused on customer metrics during the diligence process, according to Hockett.</p>
<p>“We spend a lot of time on customers and their retention,” she explained. This involves evaluating the retention rates of existing customers, the potential for upselling, and any concentration risk—where a few customers make up a large portion of revenue.</p>
<p>The diligence process typically spans about 60 days, during which Evergreen delves deeply into these various aspects to understand the business before moving forward with a deal.</p>
<h2>Expansion and Future Prospects</h2>
<p>Evergreen has been steadily expanding its reach beyond North America as part of an overall growth strategy.</p>
<p>“We expanded to Canada in 2021, UK last fall, and Australia and New Zealand as of the first of the year [2024],” Hockett said. This geographical expansion allows Evergreen to tap into new markets and diversify its portfolio, enhancing its global presence.</p>
<p>According to Hockett, it is Evergreen’s buy-and-hold model that will provide stability and growth. By maintaining ownership of the businesses it acquires, Evergreen hopes to ensure long-term investment in their development. This approach allows for sustainable growth, as it focuses on building and nurturing each business over an extended period, according to Hockett.</p>
<p>The buy-and-hold strategy mitigates the risks associated with frequent ownership changes and integration challenges, providing a stable environment for growth.</p>
<p>As technology continues to advance and the demand for managed services grows, Hockett believes that Evergreen is well-positioned to capitalize on these trends. The company’s focus on sustainable growth, coupled with its strategic expansions and solid operational foundations, ensures that it will remain a key player in the MSP industry, she said.</p>
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<p>The post <a href="https://www.evergreensg.com/msp-consolidation-a-look-at-evergreens-non-integration-model/">MSP Consolidation: A Look at Evergreen’s Non-Integration Model</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>Thinking About Selling Your MSP? Read This Advice First!</title>
		<link>https://lyratechgroup.com/thinking-about-selling-your-msp-read-this-advice-first/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Tue, 05 May 2026 17:59:10 +0000</pubDate>
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					<description><![CDATA[If you’re thinking about selling your MSP, or technology services businesses, there seems to be a never ending checklist. Ramsey Sahyoun, our Co-Founder and M&amp;A Partner offers advice on what to think about if you’re asking yourself where to start. Get your financials in order—this means doing proper accrual accounting and minimizing the amount of [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><p>If you’re thinking about selling your MSP, or technology services businesses, there seems to be a never ending checklist. Ramsey Sahyoun, our Co-Founder and M&amp;A Partner offers advice on what to think about if you’re asking yourself where to start.</p>
<p><strong>Get your financials in order—this means doing proper accrual accounting and minimizing the amount of personal expenses you have running through the business. If accounting isn’t your area of expertise, hire a controller or an outsourced accounting firm to help guide you. Having clean financials will demonstrate operational maturity to a buyer, which will lead to a higher valuation and a smoother deal process.”</strong></p>
<p class="has-text-align-center">– Ramsey Sahyoun, Co-Founder and M&amp;A Partner, <a href="https://www.evergreensg.com/" target="_blank" rel="noreferrer noopener">Evergreen</a></p>
<p>Read the full piece and advice from others <a href="https://mspsuccess.com/2024/07/thinking-about-selling-your-msp-read-this-advice-first/">here. </a></p>
<p>Connect with Ramsey if you are interested in selling your MSP <a href="https://www.linkedin.com/in/ramsey-sahyoun-67b32683/">here. </a></p>
<p>The post <a href="https://www.evergreensg.com/thinking-about-selling-your-msp-read-this-advice-first/">Thinking About Selling Your MSP? Read This Advice First!</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>The Goldilocks Strategy for Managed Services M&#038;A</title>
		<link>https://lyratechgroup.com/the-goldilocks-strategy-for-managed-services-ma/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Tue, 05 May 2026 17:44:45 +0000</pubDate>
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		<guid isPermaLink="false">https://lyratechgroup.com/the-goldilocks-strategy-for-managed-services-ma/</guid>

					<description><![CDATA[Evergreen Services Group seeks a “just right” path between rollups and solo MSPs. Plus: why MSP360 zigs where other managed service software makers zag. Rich Freeman Mar 07, 2025 I’m not a Berkshire Hathaway shareholder, except perhaps through an index fund or two. Yet I read the company’s annual report, including the one published just shy [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2026/05/https3A2F2Fsubstack-post-media.s3.amazonaws.com2Fpublic2Fimages2F3538bc13-3b03-48ab-ae93-19a2298dd097_626x460-h3dXbp-150x150.jpg" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2026/05/https3A2F2Fsubstack-post-media.s3.amazonaws.com2Fpublic2Fimages2F3538bc13-3b03-48ab-ae93-19a2298dd097_626x460-h3dXbp-66x66.jpg 66w, https://lyratechgroup.com/wp-content/uploads/2026/05/https3A2F2Fsubstack-post-media.s3.amazonaws.com2Fpublic2Fimages2F3538bc13-3b03-48ab-ae93-19a2298dd097_626x460-h3dXbp-150x150.jpg 150w" sizes="(max-width: 150px) 100vw, 150px" /><div class="post-header" role="region" aria-label="Post header">
<h3 class="subtitle subtitle-HEEcLo" dir="auto">Evergreen Services Group seeks a “just right” path between rollups and solo MSPs. Plus: why MSP360 zigs where other managed service software makers zag.</h3>
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<p>I’m not a Berkshire Hathaway shareholder, except perhaps through an index fund or two. Yet I read the company’s annual report, including the one <a href="https://www.berkshirehathaway.com/2024ar/2024ar.pdf">published just shy of two weeks ago</a>, within hours of publication every year.</p>
<p>Berkshire, and its chairman/CEO Warren Buffett, are famous for buying great companies with great brands and great managers, helping them get even better, and then hanging onto them pretty much forever. Ramsey Sahyoun and Jeff Totten, co-founders of MSP holding company Evergreen Services Group (which you’ve <a href="https://www.channelholic.news/i/136179101/who-to-sell-to-isnt-easy-either">read about here</a> before), found that model appealing from the moment they began studying it roughly a decade ago while working at private equity firm Alpine Investors.</p>
<p>“We liked that combination of decentralized operations and this kind of permanent time horizon where you’re not buying companies, putting them together, and flipping them to the next buyer,” Sahyoun told me during Evergreen’s Elevate conference in Austin this week. So he and Totten flew to Omaha for Berkshire’s annual meeting. “We’ve gone every year since, except for the COVID years.”</p>
<p>What they learned at those gatherings, as well as from researching similar businesses like Constellation Software, TransDigm Group, and Danaher, ultimately inspired them to launch a decentralized, buy-and-hold-forever company of their own. Today it owns 80 MSPs, including about 30 it bought last year.</p>
<p>These aren’t words Sahyoun would likely use himself, but in an industry split between solopreneur MSPs on the one hand and centralized MSP rollups on the other, Evergreen appears to be pursuing a Goldilocks strategy aimed at finding a “just right” path down the middle.</p>
<p>For example, rollups (like The 20, an also fast-growing MSP acquirer <a href="https://www.channelholic.news/p/the-secret-ingredient-to-msp-platform">we’ve written about</a> here <a href="https://www.channelholic.news/i/143306730/the-get-rich-or-be-king">in the past</a>) generally do everything one way. Stand-alone MSPs do everything their own way, but must figure that way out through trial and error. Evergreen (<a href="https://www.channelholic.news/p/to-rollup-or-not-to-rollup-that-is">like New Charter Technologies</a>, whose CEO spoke at Elevate this week) is somewhere in between.</p>
<p>“The acquired companies retain their brand, leadership, culture, and so on, but Evergreen is adding value and enabling those companies to grow,” says Elliott Hyman (pictured), CEO of Lyra Technology Group, the Evergreen unit that manages the company’s MSPs.</p>
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<p>“There’s a focus on acquiring good companies, operating them independently, and empowering the leaders of those businesses to run them,” Sahyoun says. “Usually, the best leaders want that environment.”</p>
<p>David Birk, of Englewood Cliffs, N.J.-based MSP Network Doctor, certainly did when he and his co-founder sold the company (which had 130 employees and a roughly $30 million top line at the time) to Evergreen in 2022. “If something’s working, change for the sake of change doesn’t make a lot of sense to me,” he says. “We like running it the way we want.”</p>
<p>The value Evergreen adds to that autonomy comes in three main forms, beginning with the procurement efficiencies, access to vendor executives, and other advantages that come with scale. Lyra has sister units offering ERP, telco, internet, and incident response services too, and plans to add more.</p>
<p>“We’re going to continue to build out adjacencies so that we can be that one-stop shop, with the MSP being the quarterback for the client into the full breadth of tech services,” Hyman says.</p>
<p>Lyra offers best practices guidance in areas like hiring and pricing too. Birk has found the budgeting discipline it’s learned from Evergreen, which like other private investors monitors the financials of acquired companies carefully, especially valuable.</p>
<p>“That actually has been the biggest shift in our business,” he says. “It’s allowed us to run leaner and more insightfully and then also use some of that money that you save to give back to the really valuable employees through bonuses and whatnot.”</p>
<p>According to Sahyoun, though, the biggest contribution Evergreen makes to its MSPs is talent. The company places a senior executive on the management team of every company it buys. “That’s probably the biggest area where we uniquely add value,” he says. “You get a check for the business and you get someone on your leadership team that’s hopefully going to make a really big impact on the company and help it grow.”</p>
<p>A dedicated five-person team at Evergreen HQ recruits those leaders, typically from outside the IT industry and often fresh from business school, and then trains them at a sort of in-house bootcamp. “I’m generally a believer in attributes over experience,” Sahyoun says. “We can teach someone the MSP business. We can’t necessarily teach somebody the attributes of being a leader and inspiring followership and the financial horsepower that you need to have to run an institutionally-backed company.”</p>
<p>Evergreen strives to retain its leaders too through programs like the “Multiplier Club,” which it formally introduced this week. “It gives the people leading our businesses, both the CEOs and their leadership team, significant upside if they’re able to multiply their business,” Hyman explains.</p>
<p>According to Sahyoun, bonuses like that keep managers engaged. “I think people that are highly incentivized to maximize the growth and revenue and profits of their business will just way outperform,” he says.</p>
<h4 class="header-anchor-post"><strong>Big but not too big</strong></h4>
<p>The other thing Evergreen and its holdings think they get just right is size. “In our industry, you want to be big, but not too big,” Birk says. Small MSPs lack skills, expertise, and round-the-clock coverage their clients need. Rollups are too big to provide personal attention. Evergreen MSPs, Birk believes, occupy the sweet spot in between.</p>
<p>“Being on the larger end of that scale but not really mega big is where we are, and that’s worked well for us,” he says.</p>
<p>Indeed, at a time when conventional wisdom says that <a href="https://www.channelholic.news/p/the-mega-msps-are-coming">mega big MSPs will be hard for smaller firms to compete with</a>, Sahyoun (pictured) isn’t all that worried about them. “There’s a lot of waste and bureaucracy in a more centralized company,” he says. “There’s just a whole layer that’s not really focused on what matters as far as serving customers and landing new customers.”</p>
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<p>Which is why to the degree competition worries him at all, Sahyoun worries about competing with smaller MSPs versus bigger ones. “They genuinely understand their customers,” he says. And knowing your customers well matters even more now than in the past, according to Hyman, thanks to you-know-what.</p>
<p>“We’re going to go through a period in the next five years because of AI where there are very clear winners and losers, and it’s going to be maybe more important than it has been the previous seven that your customers love you,” he says. “You want to have a strong relationship, I think, to fall back on when you’re putting the business and the services you sell through a lot of change.”</p>
<h4 class="header-anchor-post"><strong>A few M&amp;A numbers for good measure</strong></h4>
<p>Evergreen went out of its way to emphasize that Elevate was <em>not</em> an M&amp;A show. It was a show about building a successful managed services practice.</p>
<p>That said, the company does have a front-row seat at the M&amp;A derby. Here’s what they say buyers are looking for at the moment:</p>
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<h4 class="header-anchor-post"><strong>Blessed are the peacemakers</strong></h4>
<p>As I mentioned before, New Charter CEO Peter Melby was among the speakers at Elevate. Last year, in my characteristically oblivious way, I invited him and Evergreen advisor Craig Fulton to join us on <a href="https://www.youtube.com/@MSPChat?utm_source=outlook&amp;utm_medium=email-rich&amp;utm_campaign=daily+sm&amp;utm_id=msp+chat">the podcast I co-host</a> for a conversation about M&amp;A market conditions. Each of them independently replied that it was kind of a strange thing to propose given that they’re, you know, <em>competitors</em> vying ferociously every day for the hearts and minds of acquisition-worthy MSPs.</p>
<p>Yet both of them agreed to come on the show anyway for <a href="https://www.youtube.com/watch?v=4MVFUe0uTg4">what turned out to be a great conversation</a>, and they apparently enjoyed the experience so much that they’re now collaborating on conferences together.</p>
<p>This is the kind of miracle workers we are on MSP Chat. Only way to find out what magic will transpire on our next episode is to listen in yourself.</p>
<p>Evergreen has no hard and fast rules about who it acquires, but they tend to be larger MSPs. “Our average company when we acquire it is $8 million in revenue and north of a million of EBITDA,” Sahyoun says.</p>
<p><a href="https://www.channelholic.news/p/the-goldilocks-strategy-for-managed">Read the full article here. </a></p>
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<p>The post <a href="https://www.evergreensg.com/the-goldilocks-strategy-for-managed-services-ma/">The Goldilocks Strategy for Managed Services M&amp;A</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>Privacy Trends, AI Partnerships, and MSP Consolidation</title>
		<link>https://lyratechgroup.com/privacy-trends-ai-partnerships-and-msp-consolidation/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Tue, 05 May 2026 17:42:00 +0000</pubDate>
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		<guid isPermaLink="false">https://lyratechgroup.com/privacy-trends-ai-partnerships-and-msp-consolidation/</guid>

					<description><![CDATA[Cisco’s 2024 Consumer Privacy Survey reveals a growing awareness among consumers regarding data privacy and its correlation with trust in artificial intelligence. The survey indicates that 53% of consumers are now aware of their national privacy laws, a significant increase from previous years, and 81% of these informed individuals feel their data is protected. Notably, [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><p>Cisco’s 2024 Consumer Privacy Survey reveals a growing awareness among consumers regarding data privacy and its correlation with trust in artificial intelligence. The survey indicates that 53% of consumers are now aware of their national privacy laws, a significant increase from previous years, and 81% of these informed individuals feel their data is protected. Notably, younger consumers are taking proactive steps to safeguard their privacy, with nearly half of those aged 25 to 34 having switched providers due to data policies. This shift towards privacy-centric behavior underscores the importance for businesses to prioritize transparency and secure data practices.</p>
<p>The episode also highlights recent developments in the managed services provider (MSP) landscape, including Pax8’s launch of the Voyager Alliance Partner Program, which aims to support global partners in the cloud commerce marketplace. This program emphasizes a partner-first approach, offering tailored support and tiered benefits as partners progress. Additionally, Amazon Web Services (AWS) has introduced the Generative AI Partner Innovation Alliance, connecting customers with AI and machine learning experts to develop generative AI solutions. These initiatives reflect a broader trend of leveraging partnerships and marketplaces to enhance service offerings and customer support.</p>
<p>Host Dave Sobel further discusses the expansion of Nerdio’s Manager for MSP platform, which now includes modern work capabilities for managing Microsoft 365 environments. This update aims to streamline operations for MSPs and improve efficiency with a new per-tenant pricing model that is more affordable for businesses of all sizes. The episode also touches on Evergreen’s recent acquisitions of PCGIT and Netronom, as well as ConnectWise’s efforts to strengthen its cybersecurity offerings in Europe through compliance with the EU’s Network Information Security Directive.</p>
<p>Finally, the episode delves into the evolving role of CIOs in navigating disruptions such as service outages and data breaches. Jennica McHugh from Accenture emphasizes the need for CIOs to advocate for funding aimed at risk mitigation and to prioritize public reputation during crises. The discussion also includes insights from Vishal V. Paraspath of Resilience, who urges industry leaders to reassess vendor reliability and risk management strategies in light of recent cyber incidents. Overall, the episode provides a comprehensive overview of current trends and challenges in the tech landscape, encouraging listeners to consider their own strategies for growth and compliance in a rapidly changing environment.</p>
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<p><a href="https://www.businessof.tech/podcast/privacy-trends-ai-partnerships-msp-consolidation-and-risk-management-insights/">Listen to the Podcast here.</a></p>
<p>The post <a href="https://www.evergreensg.com/privacy-trends-ai-partnerships-and-msp-consolidation/">Privacy Trends, AI Partnerships, and MSP Consolidation</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>The 2026 inflection point – Welcome to the era of the Invisible MSP</title>
		<link>https://lyratechgroup.com/the-2026-inflection-point-welcome-to-the-era-of-the-invisible-msp/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Thu, 23 Apr 2026 20:39:34 +0000</pubDate>
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		<guid isPermaLink="false">https://lyratechgroup.com/the-2026-inflection-point-welcome-to-the-era-of-the-invisible-msp/</guid>

					<description><![CDATA[How autonomous orchestration and operational maturity are redefining the managed services value proposition. By Jay McCall The atmosphere at Chicago’s Elevate by Evergreen event earlier this month was a clear signal that the managed services industry has entered a new chapter. If there was one recurring theme that defined the conversations in the hallways and on the [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><h2 class="td-post-sub-title">How autonomous orchestration and operational maturity are redefining the managed services value proposition.</h2>
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<p><a href="https://managedservicesjournal.com/author/jmccall/">Jay McCall</a></p>
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<p>The atmosphere at Chicago’s <a href="https://www.evergreensg.com/events/">Elevate by Evergreen</a> event earlier this month was a clear signal that the managed services industry has entered a new chapter. If there was one recurring theme that defined the conversations in the hallways and on the main stage, it was that the managed services model we’ve known for two decades is being fundamentally rewritten. We are moving from a world where AI assists humans to one where AI is increasingly the shopper, the technician, and the primary end user.</p>
<h2>The rise of the invisible MSP</h2>
<p>At the heart of this transformation is the concept of the <strong>invisible MSP</strong>. In this model, the provider transitions from a reactive break-fix or proactive monitoring approach to a predictive growth engine powered by autonomous IT orchestration. The MSP becomes <em>invisible</em> because the vast majority of IT issues are predicted, remediated, and optimized by AI agents before the client – or even a human technician – is aware of a problem.</p>
<p>This is not a minor technical upgrade; it’s an economic shift that breaks the labor-to-revenue ceiling. In high-density environments, we’re seeing <a href="https://venturebeat.com/security/machine-identities-outnumber-humans-82-to-1-legacy-iam-cant-keep-up">autonomous agents outnumber human technicians by an estimated 82:1</a>. By leveraging this digital labor, MSPs can finally scale their revenue without the linear costs of adding headcount.</p>
<h2>Bridging the delivery gap with operational maturity</h2>
<p>To successfully transition to this invisible model, MSPs must revisit <a href="https://itnation.connectwise.com/service-leadership">Paul Dippel’s Service Leadership</a> concepts regarding <a href="https://www.pagerduty.com/resources/digital-operations/learn/operational-maturity/#:~:text=Operational%20maturity%20measures%20the%20consistency,ensuring%20a%20smooth%20customer%20experience.">Operational Maturity Levels (OML)</a>. Dippel has long argued that the most profitable MSPs are those with the most disciplined financial and operational structures. In 2026, high OML is defined by how effectively an MSP closes the <em>delivery gap</em>.</p>
<p><a href="https://www.linkedin.com/in/elliotthyman/">Elliott Hyman, CEO of Lyra Technology Group</a>, revealed a startling mismatch in the industry: the average MSP spends 40% of its costs on help desk responsiveness, yet customers only attribute 10% of their perceived value to that responsiveness. Conversely, 70% of customer value comes from the personal touch and strategic advisory relationship. High-maturity MSPs are now reallocating that 40% of help desk expense into AI-driven “Level 0” support and strategic advisory.</p>
<h2>Navigating the AI regulatory wall</h2>
<p>This shift toward automation brings us to a new challenge: the AI regulatory wall. This term refers to the sudden tidal wave of new compliance requirements – such as the <a href="https://aiactinfo.eu/">EU AI Act</a> and various state privacy laws in Indiana, Kentucky, and Rhode Island – that mandate transparency and human-in-the-loop oversight for AI-driven decisions.</p>
<p>In 2026, MSPs will be held liable for <em>decisions</em> made by their automated tools. To climb this wall, MSPs must shift from policy-based compliance to evidence-based accountability, documenting the logic behind their algorithms and ensuring they have the infrastructure to provide an audit trail for every automated action.</p>
<h2>The strategic exit: building an asset, not a job</h2>
<p>This evolution toward maturity and automation is directly tied to the work of <a href="https://www.linkedin.com/in/tom-bronson/">Tom Bronson</a>, author of <a href="https://www.amazon.com/Maximize-Business-Value-Begin-Exit/dp/1792328753">Maximize Business Value: Begin with the Exit in Mind</a>. Bronson’s central thesis is that a business is only truly valuable when it can run independently of its founder.</p>
<p>We heard this echoed by entrepreneurs like <a href="https://www.linkedin.com/in/lloydwolf3/">Lloyd Wolf, former owner of Wolf Consulting</a> and certified EOS Implementer who admitted his original business was initially too dependent on him. Evergreen co-founders <a href="https://www.linkedin.com/in/jeffhtotten/">Jeff Totten</a> and <a href="https://www.linkedin.com/in/ramsey-sahyoun-67b32683/">Ramsey Sahyoun</a> founded their firm on the Berkshire Hathaway principle: Buying businesses to own them forever as a permanent home. They seek companies that have already achieved high OML and founder-independence. As Totten notes, the most valuable MSPs are those that have replaced founder-led sales and operations with professionalized leadership and autonomous systems.</p>
<h2>Actionable steps for the 2026 MSP</h2>
<p>To lead in this environment, your focus for the next 12 months should be:</p>
<ul>
<li><strong>Implement “Level 0” autonomous triaging</strong>: Reduce the burden on your service desk by using agents that can verify identity and remediate low-level tickets without human intervention.</li>
<li><strong>Adopt outcome-based pricing</strong>: Move away from billing by the hour or per-user. If your value is now delivered through digital labor and prevention, your pricing must reflect the <em>value</em> of the uptime, not the <em>time</em> spent achieving it.</li>
<li><strong>Launch Compliance-as-a-Service (CaaS)</strong>: Positioning yourself as the <a href="https://managedservicesjournal.com/articles/why-2026-is-the-year-of-the-digital-risk-officer/">gatekeeper of insurability</a> is the single largest growth lever of 2026. Help your clients navigate the AI regulatory wall by providing continuous compliance monitoring.</li>
<li><strong>Curate, don’t just build</strong>: Your role is now a <em>curator of intelligence</em>. You don’t need to build AI from scratch; you need to select the right agents and ensure they work together in a cohesive orchestration layer.</li>
</ul>
<p>The 2026 inflection point is not a threat to the MSP – it’s a liberation. By moving beyond the dashboard and into the orchestration layer, we’re finally becoming the high-value strategic partners our clients have always needed.</p>
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<p><a href="https://managedservicesjournal.com/articles/the-2026-inflection-point-welcome-to-the-era-of-the-invisible-msp/">Read the article here.</a></p>
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<p>The post <a href="https://www.evergreensg.com/the-2026-inflection-point-welcome-to-the-era-of-the-invisible-msp/">The 2026 inflection point – Welcome to the era of the Invisible MSP</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>How to Sell my MSP in Today’s M&#038;A Market</title>
		<link>https://lyratechgroup.com/how-to-sell-my-msp-in-todays-ma-market/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Mon, 20 Apr 2026 16:50:45 +0000</pubDate>
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		<guid isPermaLink="false">https://lyratechgroup.com/how-to-sell-my-msp-in-todays-ma-market/</guid>

					<description><![CDATA[What MSPs Need to Know about Today’s M&amp;A Market by Sarah Jordan Earlier this week, MSP holding company Evergreen hosted their second annual event, Elevate, in Chicago, Illinois. Attendance more than tripled from last year’s inaugural event, with MSPs from across the country gathering for a day focused on increasing business value and understanding current market dynamics. [...]]]></description>
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<h2 class="elementor-heading-title elementor-size-default">What MSPs Need to Know about Today’s M&amp;A Market</h2>
<p><a href="https://mspsuccess.com/"><em>by Sarah Jordan</em></a></p>
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<p>Earlier this week, MSP holding company <a href="https://www.evergreensg.com/" target="_blank" rel="noreferrer noopener">Evergreen</a> hosted their second annual event, Elevate, in Chicago, Illinois. Attendance more than tripled from last year’s inaugural event, with MSPs from across the country gathering for a day focused on increasing business value and understanding current market dynamics.</p>
<p>The surge in attendance reflects a broader trend across the MSP space: operators are actively seeking clarity on where the market is headed and how to position their business for long-term success. With consolidation continuing across the industry, events like this highlight how top operators are thinking about growth, exit strategies, and future positioning.</p>
<p>Here’s what you missed.</p>
<h2 class="wp-block-heading">The Current State of M&amp;A</h2>
<p>The event kicked off with insights on the current M&amp;A market from Sydney Hockett, Evergreen’s VP of M&amp;A.</p>
<p>“If I had to pick one word to describe the state of M&amp;A and the MSP space right now, it would be <em>busy</em>. It’s the busiest it’s ever been. There are the most buyers, the most transactions happening, and the most money flying around that we’ve ever seen,” Hockett said.</p>
<p>“It’s a seller’s market,” she added later in an interview with <em>MSP Success</em>. “There’s probably the highest volume of buyers that we’ve seen.” The key takeaway is timing and optionality: strong demand means more opportunities, but not necessarily urgency to sell. As Hockett noted, there is no shortage of buyers for those who want to enter the market, giving MSP owners the ability to be more selective and strategic about if and when they pursue a deal.</p>
<p>It also reinforces the importance of building a business that is “sellable” long before a transaction is on the table. MSPs that invest early in operational maturity, documentation, and scalable processes are better positioned to capitalize when opportunities arise.</p>
<h2 class="wp-block-heading">What to Look for in a Potential Buyer</h2>
<p>Hockett shared practical guidance for MSP owners navigating the sales process. “There are a million different versions of acquirers, offers, good structures, [and] people you can sell to—and buyers are always going to tell you what you want to hear, to some extent,” she said. “I think you should choose to partner with someone that is honest with you and upfront about the good, bad, and ugly, but you also have to do your due diligence yourself.”</p>
<p>Here are a few areas Hockett recommends MSPs should spend time evaluating when looking to sell:</p>
<ul class="wp-block-list">
<li>The buyer’s structure and operating model</li>
<li>What selling to a roll-up means for employees and customers</li>
<li>Personal post-sale goals and how the deal supports them</li>
<li>Whether the buyer has committed capital or needs to raise funds</li>
<li>Feedback from previous sellers, including unexpected challenges</li>
</ul>
<h2 class="wp-block-heading">Don’t Only Focus on the Financial</h2>
<p>Beyond these factors, MSPs should also think critically about alignment. A deal structure may not look attractive on paper, but long-term success often hinges on how well the buyer’s operating approach matches the seller’s expectations. Culture, decision-making autonomy, and growth strategy can all have a significant impact after the transaction closes.</p>
<p>In practice, this means MSP business owners should focus on more than just financial terms and evaluate how decisions will be made post-sale, what level of autonomy they will retain, and how success will be measured. Misalignment in these areas is often where deals that appear strong upfront, break down over time.</p>
<p>“Every single person has different experiences. I would [talk to] a minimum of three people to understand what their experiences have been like. Ask those questions; if the buyer doesn’t want you to talk to any references, that should be a red flag,” she said.</p>
<p>This emphasis on reference-checking highlights a broader shift in the market: with more transactions happening, MSP owners have greater access to real-world insights from peers. Taking advantage of that transparency can help avoid costly misalignment after the deal is done.</p>
<p>As the M&amp;A market continues to accelerate, MSP owners are being presented with more opportunity, and more complexity, than ever before. The abundance of buyers creates leverage, but it also raises the stakes for making the right long-term decision. Those who approach the process with clarity around their goals, a strong operational foundation, and a commitment to thorough diligence will be best positioned to capitalize on current market conditions. Ultimately, success in today’s environment isn’t just about closing a deal—it’s about choosing the right partner to support the next phase of growth.</p>
<p><a href="https://mspsuccess.com/2026/04/what-msps-need-to-know-about-todays-ma-market/">Read the full article here</a>.</p>
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<p>The post <a href="https://www.evergreensg.com/how-to-sell-my-msp-in-todays-ma-market/">How to Sell my MSP in Today’s M&amp;A Market</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>Should I sell my MSP? Inside MSP’s Largest Acquisition Machine</title>
		<link>https://lyratechgroup.com/should-i-sell-my-msp-inside-msps-largest-acquisition-machine/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Thu, 16 Apr 2026 18:02:27 +0000</pubDate>
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					<description><![CDATA[If you’re thinking “it might be time to sell my msp,” this article is a great read. The MSP or Managed Services Market has grown in attention from Roll ups, Private Equity and Holding Companies. There are now more options then ever for MSP owners, with an emotional decision to make. With so many options, [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><h2>If you’re thinking “it might be time to sell my msp,” this article is a great read.</h2>
<p>The MSP or Managed Services Market has grown in attention from Roll ups, Private Equity and Holding Companies. There are now more options then ever for MSP owners, with an emotional decision to make. With so many options, it’s important that sellers do their research on buyers as well, and ask themselves if they like the future of their business in this buyers hands.  Evergreen’s decentralized model is made for MSP and ERP owners who are interested in selling their business, but are anti-rollup and would like to retain their legacy. A difference from centralizing tech stacks, and gutting businesses to drive revenue growth, Evergreen builds on the foundation of what the business has already accomplished. Businesses are able to keep their white glove service and the employees that have made the white-glove service possible. That’s the core of what they do; retain the soul of the business – the employees, the brand and the customers.</p>
<p>Omdia by Informa took a look inside <a href="https://www.evergreensg.com/">Evergreen</a>, as the biggest M&amp;A machine for MSPs. The M&amp;A Machine that is designed as a Founder-Friendly operating model. Evergreen’s aggressive acquisition strategy reached new heights in 2025, with 47 acquisitions confirmed, showcasing a unique decentralized model to drive organic growth and target smaller, founder-owned MSPs. With three-platform operating companies, including Lyra Technology Group hitting $1 billion in annual recurring revenue in June 2025, Evergreen aims for even more acquisitions in 2026 and a bold $5 billion revenue goal by 2030, setting itself apart as a dominant force in the global MSP ecosystem.</p>
<h3>Executive summary</h3>
<p class="article-paragraph">Evergreen, backed by Alpine Investors, confirmed 47 acquisitions in 2025, making it by far the most active acquirer in the global MSP ecosystem. Of those 47, just 16 were publicly disclosed, meaning nearly two-thirds of Evergreen’s deal activity occurred below the visibility threshold of industry trackers, press aggregators, and competing acquirers.</p>
<p class="article-paragraph">Evergreen operates through three distinct platforms: Lyra Technology Group (33 MSP acquisitions across five countries in 2025), Pine Services Group (nine ERP partner acquisitions in 2025), and Cedar Solutions Group (five government IT services acquisitions in 2025). Lyra alone reached $1 billion in annual recurring revenue by mid-2025 and marked its 100th cumulative MSP acquisition in June 2025.</p>
<p>Read the Full Article Here: <a href="https://omdia.tech.informa.com/om145130/evergreen-services-group-inside-the-msp-markets-largest-acquisition-machine">https://omdia.tech.informa.com/om145130/evergreen-services-group-inside-the-msp-markets-largest-acquisition-machine</a></p>
<p>The post <a href="https://www.evergreensg.com/should-i-sell-my-msp-inside-msps-largest-acquisition-machine/">Should I sell my MSP? Inside MSP’s Largest Acquisition Machine</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>Evergreen’s ERP Vertical Incubates AI-Native ERP Business</title>
		<link>https://lyratechgroup.com/evergreens-erp-vertical-incubates-ai-native-erp-business/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Thu, 09 Apr 2026 16:37:35 +0000</pubDate>
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					<description><![CDATA[Raiz is Rillet’s first VAR partner, helping customers close their books in days not weeks San Francisco, CA – April 9, 2026 – Evergreen’s Pine Services Group, a dedicated, vertically-focused holding company specializing in enterprise resource planning (ERP) service partners and global business application companies, today announced its first ever incubation of an AI-focused business, Raiz, a fast-growing [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-66x66.png 66w, https://lyratechgroup.com/wp-content/uploads/2025/09/Add-a-heading-150x150.png 150w" sizes="(max-width: 150px) 100vw, 150px" /><h2>Raiz is Rillet’s first VAR partner, helping customers close their books in days not weeks</h2>
<p><em>San Francisco, CA – April 9, 2026 </em>– <a href="https://www.evergreensg.com/" target="_blank" rel="noopener">Evergreen’s</a> Pine Services Group, a dedicated, vertically-focused holding company specializing in enterprise resource planning (ERP) service partners and global business application companies, today announced its first ever incubation of an AI-focused business, Raiz, a fast-growing AI-native ERP value-added reseller (VAR) and consulting firm.</p>
<p>Raiz, founded in 2025 by <a href="https://pineservicesgroup.com/" target="_blank" rel="noopener">Pine</a>, is the first-of-its-kind Rillet‑dedicated, AI‑native ERP VAR focused on helping organizations modernize and scale finance operations. By implementing Rillet in weeks instead of the typical six to twelve months, Raiz helps mid‑market companies move off legacy systems, cut close times from weeks to days, and reduce spreadsheet‑driven manual work while keeping finance teams lean.</p>
<p>“Between software they’ve long outgrown and legacy systems that take a minimum of six months and hundreds of thousands of dollars to implement, the mid-market is massively underserved. Rillet takes a different approach: pairing the latest advances in LLMs and agentic workflows with highly deterministic, well-labeled, well-structured data,” said Nic Kopp, CEO of Rillet. “The outcome is straightforward –– books that are always current. Together with Raiz, we’re uniquely positioned to bring this vision to the mid-market at scale.”</p>
<p>As part of the partnership, Raiz will operate within Evergreen’s Pine Services Group portfolio as its first AI-native business. Pine spans more than 10,000 customers across ERP and business application services companies.</p>
<p>Mid-market ERP represents a multi-billion-dollar opportunity in the U.S., with hundreds of thousands of companies caught between software they’ve outgrown and legacy systems. A new wave of AI-native platforms is reshaping that market, and Rillet is leading the shift, having raised more than $100 million from Sequoia and Andreessen Horowitz and signed more than 400 customers since launch. Pine’s incubation of Raiz gives the group a direct role in that transformation. Pairing Rillet’s platform with the implementation expertise mid-market companies need to make the switch.</p>
<p>“We saw a major shift when AI-native platforms like Rillet started outperforming legacy systems. We realized finance teams needed an AI-native product and an AI-native implementation partner. Not the legacy ERP consulting model.” said Payton Mills, CEO of Raiz.</p>
<p>“Pine has spent years building a portfolio of deeply specialized ERP partners who know how to deliver for mid-market customers. Raiz is what happens when you take that operating DNA and point it at a platform purpose-built for where finance is going,” said Jana Schmidt, CEO of Pine Services Group. “Rillet isn’t a legacy system with AI bolted on — it’s a fundamentally different architecture, and the mid-market deserves access to it. Incubating Raiz is our way of ensuring our customers and our partners are on the right side of that shift.”</p>
<p>“We intend to trailblaze the future business model for ERP partners by launching Raiz as an AI-native, Rillet partner.  Raiz will combine the focus, innovation and agility of an AI-native venture with significant access to talent and capital from Pine and Evergreen. We are thrilled to back Payton Mills and his team to build our first AI-native ERP partner.” said Jeff Totten, CEO of Evergreen.</p>
<p>Raiz’s leadership, including Payton Mills, CEO of Raiz; Jana Schmidt, CEO of Pine Services Group; and Dustin Anderson, president of Pine Services Group, are founding members of Rillet’s Partner Advisory Board, a select group of finance and technology leaders with direct influence over product development, roadmap priorities, and the future of AI-native finance for the mid-market.</p>
<h3>About Raiz</h3>
<p>Founded in 2025, Raiz is the first Rillet-dedicated value-added reseller and implementation partner. Raiz delivers implementations in weeks, not months, at a fixed fee, not billable hours. From there, Raiz stays on as a long-term partner, managing the finance tech stack and building AI-driven workflows, agents, and custom applications that help finance teams do more with less. Learn more about Raiz here: https://www.raizworks.com/</p>
<h3>About Pine Services Group</h3>
<p>Pine Services Group is a long-term global holding company within Evergreen, focused on partnering with leading ERP and technology-enabled services businesses. We acquire and support strong companies, helping them grow while preserving the legacy and customer focus that made them successful. Our approach is intentionally decentralized, so that leaders within the Pine portfolio guide their businesses day to day. Pine partners alongside them to provide financial clarity, strategic support, and a strong community of peers needed to drive long-term, sustainable growth. Learn more about Pine Services Group here: https://pineservicesgroup.com/</p>
<h3>About Rillet</h3>
<p><a href="https://www.rillet.com/" target="_blank" rel="noopener">Rillet</a> is the leading AI‑native ERP that automates core financial operations for public companies and hypergrowth startups like Mercor, Function Health, and Sotheby’s. From general ledger and bank reconciliation to invoicing, multi‑entity consolidation and complex revenue recognition, Rillet enables accounting teams to stay lean while scaling rapidly. They are backed by Sequoia, Andreessen Horowitz and ICONIQ with offices in San Francisco and New York.</p>
<p>The post <a href="https://www.evergreensg.com/evergreens-erp-vertical-incubates-ai-native-erp-business/">Evergreen’s ERP Vertical Incubates AI-Native ERP Business</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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		<title>Evergreen on Forbes: The Fastest Moving Serial Acquirer</title>
		<link>https://lyratechgroup.com/evergreen-on-forbes-the-fastest-moving-serial-acquirer/</link>
		
		<dc:creator><![CDATA[cloudit]]></dc:creator>
		<pubDate>Thu, 26 Mar 2026 22:04:43 +0000</pubDate>
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					<description><![CDATA[Why The World’s Best Acquirers Keep Meeting In Stockholm Source: Forbes – Read Full Article Here  By Gustaf Lundberg Toresson, Will Thorndike, Managing Partner at The Cromwell Harbor Partnership and Chris Mayer, Portfolio Manager at Woodlock House Family Capital at the Redeye Serial Acquirer Conference. At the end of every winter, Stockholm attracts a specific [...]]]></description>
										<content:encoded><![CDATA[<img width="150" height="150" src="https://lyratechgroup.com/wp-content/uploads/2026/03/0x0-9WRhjl-150x150.jpg" class="attachment-thumbnail size-thumbnail wp-post-image" alt="" decoding="async" srcset="https://lyratechgroup.com/wp-content/uploads/2026/03/0x0-9WRhjl-66x66.jpg 66w, https://lyratechgroup.com/wp-content/uploads/2026/03/0x0-9WRhjl-150x150.jpg 150w" sizes="(max-width: 150px) 100vw, 150px" /><h1>Why The World’s Best Acquirers Keep Meeting In Stockholm</h1>
<p><a href="https://www.forbes.com/sites/gustavlundbergtoresson/2026/03/25/why-the-worlds-best-acquirers-keep-meeting-in-stockholm/">Source: Forbes – Read Full Article Here </a></p>
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<p class="ujvJmzbB LfmqX">By <a class="_4tin10wS _9xFYp YbfXuVMn" title="https://www.forbes.com/sites/gustavlundbergtoresson/" href="https://www.forbes.com/sites/gustavlundbergtoresson/" target="_self" aria-label="Gustaf Lundberg Toresson">Gustaf Lundberg Toresson</a><span class="S7tzPEZ-">,</span></p>
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<div class="Jp--BF7-"><span class="Ccg9Ib-7 _8XF2kHYM">Will Thorndike, Managing Partner at The Cromwell Harbor Partnership and Chris Mayer, Portfolio Manager at Woodlock House Family Capital at the Redeye Serial Acquirer Conference.</span></div>
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<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At the end of every winter, Stockholm attracts a specific kind of investor. Not for a tech summit or a macro conference, but for two days of presentations, panel discussions, and one-on-one meetings about a business model that many in the financial world barely knew of a decade ago: the serial acquirer.</p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">This March, around 250 holdco builders, independent sponsors, PE professionals and serial acquirers from 20 countries met and watched 30 companies present on stage. What started in 2021 as a niche gathering for Scandinavian small-cap investors has become the de facto central meeting point of the serial acquirer world.</p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">That it happens in Stockholm is not accidental.</p>
<h2 class="subhead-embed">Swedish cultural ties with serial acquisitions</h2>
<p>Sweden has roughly 10.5 million people, fewer than Ohio. It also has more than 700 companies listed on Nasdaq Stockholm, or around 74 listed companies per million inhabitants, one of the highest densities of listed businesses anywhere in the world. By one measure, roughly 80% of the country’s best-performing large-cap stocks are serial acquirers. The combined market cap of the 30-odd listed Swedish serial acquirers stands at around $60 billion.</p>
<p>The intellectual lineage runs to a single company: Bergman &amp; Beving, founded in 1906, which began making systematic acquisitions in the 1960s and eventually split into two independent listed groups in September 2001. One was Lagercrantz, which has returned approximately 120 times its value since the split. The other was Addtech, which has returned around 210 times. Both remain listed in Stockholm. Both present at the Redeye Serial Acquirer conference each year.</p>
<p>In a different perspective, Longriver Investments noted that the Nordic concentration of serial acquirer talent raises a genuine dilemma for investors: with so many high-quality platforms clustered in one market, the harder problem is narrowing a shortlist, not building one.</p>
<p>The durability of those returns is best illustrated by a story from a recent annual shareholder meeting: an investor who put money into one of the Swedish serial acquirers 50 years ago has generated a 7,500 times return. That equates to a 20% compound annual growth rate since 1976. She still holds the shares.</p>
<p>The model that produced that outcome rests on a few non-negotiable principles. The book Compounders, written by three Swedes, summarises the financial framework as a 15% IRR hurdle on acquisitions, an EBITA-to-working-capital ratio above 45%, and a target of 15% annual EPS growth. Those numbers appear across the investor materials of company after company in this space. They are not aspirational targets. They are the minimum conditions for doing another deal.</p>
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<h2 class="subhead-embed">More practice than theory</h2>
<p>The format is deliberately practitioner-facing. Each day runs a sequence of company presentations followed by Q&amp;A, with panel discussions on cross-cutting themes and a structured programme of group meetings between investors and operators running in parallel.</p>
<p>The <a class="color-link" href="https://www.redeye.se/events/1126466/redeye-theme-serial-acquirers-conference-2026?tab=attendingcompanies" target="_blank" rel="nofollow noopener noreferrer" data-ga-track="ExternalLink:https://www.redeye.se/events/1126466/redeye-theme-serial-acquirers-conference-2026?tab=attendingcompanies" aria-label="presenting companies">presenting companies</a> span the full range of the serial acquirer universe. Established names like Addtech, Lagercrantz, Vitec Software, and Bergman &amp; Beving share the stage with earlier-stage platforms. The mix is deliberate. Operators at different stages of the same journey tend to learn more from each other than from most outside advisers.</p>
<p>For a company in an early stage of building its investor base, an industry gathering can compress what would otherwise be months of roadshow activity into two days of face-to-face conversations with qualified investors who already understand the model.</p>
<h2 class="subhead-embed">The investor perspective</h2>
<p>One investor panel brought together Andrew Hollingworth of Holland Advisors, Christian Solberg of Sun Mountain Partners, and David Marcus of Evermore Global Advisors. Their central observation was straightforward: long-term success in serial acquisition tends to come from consistency, not brilliance.</p>
<p>The data behind that point is instructive. Over the long run, companies that completed one or two acquisitions per year in their early years tended to outperform those that pursued four to six deals annually from the start. The slower pace allowed operators to find what the panellists described as product-market fit in their acquisition approach: a repeatable, tested thesis that could support faster scaling from a solid foundation, rather than one that unravels under pressure.</p>
<p>The reason investors are drawn to the model in the first place, the investors argued, is that serial acquirers solve a problem most businesses never crack: the reinvestment problem. In most companies, good opportunities to redeploy capital are limited. You fund the core projects, expand capacity, invest in the product, and after that the incremental dollar earns a lower return. Cash piles up. Owners either return it to shareholders or stretch into lower-quality projects to put the money to work. Serial acquirers with disciplined acquisition criteria and a reliable deal pipeline can reinvest close to 100% of free cash flow at high rates of return, in the best cases for decades at a time.</p>
<h2 class="subhead-embed">A model that draws attention</h2>
<p>What makes the serial acquirer model compelling enough to pull investors from 24 countries to Stockholm is the consistency of its returns over long periods. Judges Scientific, the UK-based acquirer of scientific instrument makers, has returned roughly 100 times its value since 2006. Lagercrantz has delivered more than 30% annual total shareholder return since 2009. These are not outliers. They are reasonably representative of what disciplined execution produces over a full cycle.</p>
<p>As the Serial Acquirers Club, an investor roundtable, has observed: the best acquirers share a common foundation of disciplined capital allocation, large insider ownership, and published performance metrics – a combination that is straightforward to describe and genuinely difficult to sustain across economic cycles and management transitions.​​​​​​​​​​​​​​​​<br />
The structural reasons are well documented. Several characteristics distinguish the best serial acquirers:</p>
<ol>
<li>Decentralised operations combined with scale benefits: subsidiaries retain operational autonomy while accessing the parent’s capital, sourcing relationships, and institutional knowledge.</li>
<li>Internal benchmarking that drives organic improvement across the portfolio, not just through acquisitions.</li>
<li>Stable leadership at the subsidiary level, with founders often remaining post-acquisition and in-house management academies preparing the next generation of operators.</li>
<li>Many small acquisitions at fair multiples, avoiding transformative deals that carry execution risk and tend to destroy value.</li>
<li>Strong alignment of incentives, with management retaining stakes or earning equity in the parent company.</li>
</ol>
<p>The opportunity set remains large. Roughly 15,000 small private European companies are estimated to come to market each year. Despite the growth of the category and the arrival of new entrants, the best serial acquirers continue to source most deals through proprietary relationships. Culture and reputation, built over years of consistent behaviour with sellers, remain genuine competitive advantages that newer platforms cannot easily replicate.</p>
<h2 class="subhead-embed">The growth model going global</h2>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">The most significant development is geographic. The serial acquirer model, long associated almost exclusively with Sweden and the broader Nordics, is being built with increasing conviction outside its home market, and practitioners are now making the trip to Stockholm specifically to study the source.</p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Evergreen, the San Francisco-based acquirer of technology services businesses backed by Alpine Investors, is one of the clearest American examples. Founded in 2017, the firm has completed more than 160 acquisitions and grown to roughly $1.5 billion in revenue while maintaining double-digit organic growth. The model is explicitly decentralised: portfolio companies retain their brands and management teams, with the holding company providing capital and a shared operating framework rather than central control. The shared DNA with the Swedish playbook is visible – permanent ownership, proprietary deal sourcing, organic growth layered on top of acquisitions. Where it diverges is pace: Evergreen has moved faster than many of its Swedish counterparts and reinvests all free cash flow into growth rather than distributions.</p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">The UK has its own cluster. Judges Scientific, Diploma, and Halma have each built recognisably Swedish-style models in British markets, focused on niche industrial and scientific businesses with high recurring revenue and low customer concentration. Judges Scientific alone has returned roughly 100 times its value since 2006.</p>
<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Further away, NGTG – a Japanese acquirer of manufacturing businesses founded in 2018 – presents a playbook that maps almost directly onto the Swedish framework: screen hundreds of targets annually, acquire at modest multiples, use low-cost domestic bank debt, and leave management in place. The model transfers because the underlying logic works in any country with a sufficient supply of small private businesses and willing sellers. What Sweden has that others are still building is 60 years of documented institutional knowledge and a research ecosystem built around it.</p>
<h2 class="subhead-embed">3 playbook takeaways for buy-and-build operators</h2>
<ol>
<li>Companies that have tried to do four to six acquisitions per year from the start tended to underperform those that did one or two and got the model right first. Speed of deal execution is not the constraint that separates good serial acquirers from great ones. Repeatability is. Build a thesis that works on ten deals before scaling to fifty.</li>
<li>The 15% IRR hurdle, EBITA-to-working-capital above 45%, and 15% annual EPS growth target that appear consistently across the best Swedish serial acquirers are not arbitrary benchmarks. They reflect the minimum return profile needed to justify deploying capital into acquisitions rather than returning it to shareholders. If your deals are not clearing these thresholds on a portfolio basis, the acquisition machine is not yet earning its keep.</li>
<li>Evergreen’s 160 acquisitions in nine years, with 10% organic growth sustained alongside, demonstrates that the Swedish model travels across sectors and geographies when the intellectual framework is applied with discipline. The advantage Sweden has is 60 years of documented institutional knowledge. That gap is closable, but only by operators who treat the model as a system to be built carefully, not a template to be deployed quickly.</li>
</ol>
<p><strong>Sources</strong></p>
<ol>
<li>Redeye. ‘Serial Acquirers Conference 2026.’ redeye.se. 6th edition, March 12-13 2026, Stockholm, ~30 companies participating.</li>
<li>Redeye. ‘Serial Acquirers Conference 2025.’ redeye.se. 250 visitors from 24 countries, 150+ one-on-one meetings, 33 companies.</li>
<li>Redeye Serial Acquirer Team presentation deck (2026). Investment framework: 15% IRR hurdle, EBITA/WC &gt; 45%, 15% EPS growth target, 15,000 European companies for sale annually.</li>
<li>Markus, Mike (PrivateEquityGuy). ‘Serial Acquirers, Stockholm &amp; NYC.’ privatequityguy.beehiiv.com. March 16, 2026.</li>
<li>RollUpEurope. ‘Redeye 2025 Serial Acquirers Conference, Day 1 and Day 2 notes.’</li>
<li>Serial Acquirers Club (Substack). ‘Musings from Redeye’s Serial Acquirer Event.’ sacresearch.substack.com.</li>
<li>Longriver Investments. ‘Stockholm 2024.’ longriverinv.com.</li>
<li>Alpine Investors. ‘2025 Year-in-Review.’ alpineinvestors.com. Evergreen closed 47 transactions in 2025 including 100th MSP acquisition; operations across US, Canada, UK, New Zealand, Australia.</li>
</ol>
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<p>The post <a href="https://www.evergreensg.com/evergreen-on-forbes-the-fastest-moving-serial-acquirer/">Evergreen on Forbes: The Fastest Moving Serial Acquirer</a> appeared first on <a href="https://www.evergreensg.com/">Evergreen</a>.</p>]]></content:encoded>
					
		
		
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